# Notifications

Keep everyone informed with automated notifications for form submissions, status changes, and important updates.

## Email Notifications

### Submission Notifications
Automatically notify team members when forms are submitted:
- Instant email alerts
- Include submission details
- Route to specific team members

### Setting Up Email Notifications
1. Edit your form
2. Navigate to notification settings
3. Add recipient email addresses
4. Customize the email template
5. Save your settings

### Dynamic Recipients
Send notifications based on form data:
- Route to departments based on selections
- CC managers for high-value submissions
- Send confirmations to form submitters

## SMS Notifications

### Enabling SMS
Flow Forms supports SMS notifications for urgent communications:
- Send to mobile numbers collected in forms
- Alert team members of critical submissions
- Provide quick status updates

### SMS Opt-In/Out
- Users can opt out by replying "STOP"
- To opt back in, users text "START" to (855) 433-2777
- Compliance with SMS regulations

## Confirmation Emails

### Submitter Confirmations
Send automatic confirmations to form submitters:
- Thank you messages
- Submission summaries
- Next steps information
- Reference numbers

### Customizing Confirmations
- Use form data in email content
- Include dynamic information
- Add branding and styling
- Attach relevant documents

## Reminder Notifications

Set up automated reminders for:
- Incomplete submissions
- Pending approvals
- Follow-up actions
- Deadline notifications

## Notification Templates

### Available Variables
Use these in your notification templates:
- Form field data
- Submission ID
- Submission date/time
- Form name
- Submitter information

### Template Examples
```
Thank you for your submission!

Your reference number is: {submission_id}
Submitted on: {submission_date}

We'll review your request and respond within 2 business days.
```

## Best Practices

- Keep notifications concise and actionable
- Test all notification paths
- Provide clear unsubscribe options
- Use templates for consistency
- Monitor delivery rates
- Respect time zones for non-urgent notifications